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Velveeta

Velveeta

What is your customer experience with Velveeta?

Velveeta Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Velveeta has a 1.8 star rating from 102 customer reviews, 67% would likely recommend, and many consumers report dissatisfaction with product quality and pricing.

Positive Feedback

Some customers praise Velveeta for easy melting, creamy texture when hot, and convenience for quick meals as reflected in Velveeta reviews.

Negative Feedback / Risk Areas

  • Frequent Velveeta customer complaints about foreign objects, mold, and spoiled or missing ingredients.
  • Complaints about changed taste, texture, and excessive saltiness.
  • Issues with refunds, coupons, and perceived poor customer service resolution.

Key Takeaways for Future Customers

  • Check packages before cooking and retain receipts for refunds.
  • Expect variable quality across batches; contact customer service promptly for refunds or replacements.
  • Consider reading recent Velveeta reviews before purchase given reported quality and price concerns.
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Media from reviews

Velveeta - Nasty
Found someone’s artificial nail in the Velveeta shells & cheeseVelveeta - Food PoisoningVelveeta - Food Poisoning - Image 2Velveeta - Food Poisoning - Image 3Velveeta - Food Poisoning - Image 4Insect in Velveeta cheese
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Show reviews that mention
cheese money customer packet box dinner idea mac shells food
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Kevin H Nny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Gross commercial

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Stupid commercial. Nobody wants to see someone eat up close.

Especially nostrils staring you in the face and someone with a large gap in their teeth. Just horrible.your commercial makes me sick and not want to buy your cheese anymore.

Just advertise your product, its enough

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Preferred solution: Stop the up close eating in your commercials. It’s disgusting

yalonda c Nkw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nasty

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Velveeta - Nasty

My rotel tastes nasty after adding this cheese. I'm so sick of these companies screwing us Americans out of our money.

No way the company tasted this trash and thought it was a good idea to pass it on to consumers! Ruined my whole meal.

View full review
Loss:
$5
Pros:
  • Was already melted
Cons:
  • Melted kind is nasty

Preferred solution: Full refund

User's recommendation: Expensive and nasty

Anonymous
map-marker College Station, Texas

Found someone’s artificial nail in the Velveeta shells & cheese

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Found someone’s artificial nail in the Velveeta shells & cheese

This company deserves o stars for their products. I purchased 2 boxes of the Velveeta shells & cheese made it with kelbasi for an easy dinner for my family found some ones nasty artificial nail in the Mac & Cheese so disgusting.

You figured the people packaging this stuff would be wearing gloves apparently she didnt so groce. The employee that did this knows she lost her nail nor does she care.

This needs to be investigated and she needs to be held accountable for what she did. I will never ever purchase from this company ever again so disgusting.

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User's recommendation: I don’t recommend

VICTORIA D Oae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Food Poisoning

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Velveeta - Food Poisoning
Velveeta - Food Poisoning - Image 2
Velveeta - Food Poisoning - Image 3
Velveeta - Food Poisoning - Image 4

My fiance and I bought Kraft Shells and Cheese in Gerritys Supermarket on Meadow Avenue in Scranton PA on February 11th,2025. We cooked it according to the directions and both got violently ill vomiting and diarrhea.

We called our Dr and they treated it as food Poisoning and we were better in approximately 48 hours.

It was not a nice feeling and do feel something should be done. We have eaten this several times before and checked our dates always.

Sincerely,

Victoria Discon

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User's recommendation: I've bought this item several times and we have gotten sick 2 x

Anonymous
map-marker Oil City, Pennsylvania

Quality has plummeted

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Not only is the pasta so cheap now to where it shreds into pieces in the boiling water, but the cheese isn't even real anymore. It's practically rubber that takes so long to melt evenly and if it gets cold it becomes rubber again.

Don't waste your money anymore. The decline in quality is the same reason the ratings are plummeting.

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User's recommendation: Just stop buying Velveeta, it's a waste of money.

Mark W Vwv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Insect in Velveeta cheese

Insect in Velveeta cheese
Insect in Velveeta cheese - Image 2
Insect in Velveeta cheese - Image 3
Insect in Velveeta cheese - Image 4

I found an insect in Velveeta cheese while cutting up the block. I wonder what kind of insect it is. I hope this doesn't happen to anyone else.

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Preferred solution: Apology

Baron Toy

Plastic in food

I was cooking the noodles and it had two pieces of plastic mixed in with it. This is wrong and I would like to talk about it.

I thought you had better standards. I took pictures if u want them

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Bridgett P Cwp

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Verified Reviewer

Something in box of velveeta Mac and cheese

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I bought a box of velveeta Mac and cheese for Thanksgiving dinner and when I went to open the cheese packet there was a large disgusting looking hard brown thing in it. We had no idea what it was and was afraid to eat the rest of the packet. I took a picture and saved it and have it in my fridge right now.

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Loss:
$4
Pros:
  • Usually very good never had a problem until now

Preferred solution: Full refund

Everlena Xwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer complaint

Velveeta - Customer complaint
Velveeta - Customer complaint - Image 2
Velveeta - Customer complaint - Image 3

I dont know what change but if I cook them now for eight minutes on the grill or stove, they look like mashed potatoes thats unacceptable as I paid good money for your product so what is going on?

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User's recommendation: I would not buy until they figure out what’s going on

Maurice C Lim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my bracelet

My bracelet hasn't been sent yet. What's taking so long with my bracelet? I've been waiting for a long time.

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Maurice C Lim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction

30 dollars have been taken off my card and I need it back to night {{Redacted}}

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Jeffrey D Emo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Velveeta cheese

Updated by user Dec 13, 2024

Velveeta cheese sucks

Updated by user Dec 12, 2024

They continue trying to sell Velveeta cheese with 50 percent less fat, which means 50 percent less taste.

Original review Dec 05, 2024

I've been eating Velveeta cheese for 50 years, and now it hardly has any taste at all. Why did you make it 50 percent less fat?

Big mistake. When you took half the fat away, you also took away half the taste. I will not purchase any more Velveeta cheese until it is restored to the original version.

How can you put 'original' on the package when it is not original at all? That's false advertising.

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Preferred solution: Make Velveeta cheese exactly the way it was made originally. That means if you say it's original on the pkg but take out half of the fat, then that's false advertising. Velveeta cheese lost half it's taste because you took half of the fat out .

Samantha S Auf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Roaches in Mac and cheese

Velveeta - Roaches in Mac and cheese
Updated by user Aug 29, 2024

Nope.

Original review updated Aug 14, 2024

I just opened my cup of Mac and cheese with boiled water and looked inside. There were two roaches in it. I took a picture and I didn't eat it.

View full review
Loss:
$5

Preferred solution: Mac and cheese for free delivered to my house

Featured
wierd c

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Verified Reviewer

It looks like flesh was in the cheese sauce!We have pictures!

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Velveeta - It looks like flesh was in the cheese sauce!We have pictures!
Velveeta - It looks like flesh was in the cheese sauce!We have pictures! - Image 2

They only got 1 star because I wanted to post a review to let the world know that they don't care no more cause we open a box of original Velveeta Mac and cheese box of 3 it look like chucks of flesh in the cheese sauce so I looked at the box to make sure it wasn't the bacon it said original so I took a peice out of the sauce washed it off and it look unnatural so we took picture and called the company they offered coupons and customers service wasnt very nice!I'll never buy there crap again keep your coupons I'll tell the world now!It looks like flesh in the cheese sauce!

View full review

User's recommendation: Don't buy Velveeta

Anonymous
map-marker Hudson, New Hampshire

Expired seasoning packet, very hard and solid inside.

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I called and spoke to a nice representative and was told that some coupons for free Velveeta skillets were being mailed to my boyfriend's place( that's where we were cooking the original skillet), and I'm still waiting for them. We had expired seasoning packet that was hard as a rock inside the box, which was not expired.

Weird. I'm not a pissed off customer!

As long as we receive the free coupons, then Velveeta customer service is easy to reach, friendly, and seem to care to resolve any issues. Thank you.

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Jesus T Fgj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad products

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Velveeta - Bad products
Velveeta - Bad products - Image 2

Hole punctures in product and had to throw it all away soo disgusting idk how it made it past q.c and also you guys make it hard for customers to find link to reach out not ok!!...

View full review
Loss:
$16
Pros:
  • Cheeses is good
Cons:
  • When the quality is on point and double checked

Preferred solution: All the above and better quality especially if people are eating this brand and stuff

User's recommendation: Idk yet

About

Related Companies

The Kraft Heinz Company, Oscar Mayer, Kraft Foods, Ore Ida, Tassimo

Summary

Velveeta is a food company which specializes in processed cheese product manufacturing and distribution. The company was founded by Emil Frey 1918. Its headquarters is based in Monroe, New York, United States. Velveeta cheese was invented as a nutritious health food. It has clump-free liquid texture. Cheese is labeled in the United States as a Pasteurized Recipe Cheese Product. The ingredients are milk, whey, milk protein concentrate, whey protein concentrate, and modified food starch. It also contains apocarotenal and annatto. Velveeta cheese can be used for Easy Chili Cheese Dog, Loaded Baked Potato, and many other recipes. In 1927 Velveeta was acquired by Kraft Foods.

Velveeta reviews and complaints

Velveeta is ranked 393 out of 3066 in Food Manufacturers category

Area Served

USA

Payment Methods

VISA

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